FAQ Page

Typically the glass will clean itself when there is sufficient heat generated by burning fuel. If a build-up of creosote occurs on the glass it may be due to draft conditions, poor quality fuel or very low burning for a long time. Only clean glass when stove is thoroughly cooled.

To clean the glass inner surface, use hot water and a soapy cloth or glass cleaning products for stoves.

Some key tips on burning fuel in your stoves to stop the glass soothing up:

  1. The air wash is only effective on higher rates of burn.
  2. Poor grade or damp fuel will exacerbate the condition.
  3. Slow burning will show this condition sometimes even with good fuel, normally when the draft is opened up it clears if the fuel is good.

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  1. Do not burn fuel with high moisture content, such as a damp peat or unseasoned timber. This will only result in a build up of tar in the stove and in the chimney.
  2. Burning soft fuels such as timber and peat can stain the glass. Regular cleaning will prevent permanent staining.
  3. Do not burn rubbish/household plastic.
  4. Clean the flue ways of the stove every month and ensure there no blockages. Please refer to your manual for instructions as they vary from stove to stove.
  5. Clean the chimney at least twice a year.
  6. Before loading fresh fuel into the firebox, riddle fully to remove all ashes this will allow better and cleaner burning.
  7. Never allow a build up of ashes in the ash pan, as this will cause the grate to burn out prematurely.
  8. Allow adequate air ventilation to ensure plenty of air for combustion.

The vitreous enamel finish on your stove is tough and hardwearing but should be treated with care. General cleaning must be carriedout when the stove is cool. If this stove is finished in a high gloss vitreous enamel, to keep the enamel in the best condition observe the following tips:

  1. Wipe over daily with a soapy damp cloth, followed by a polish with a clean dry duster. For stubborn deposits a soap impregnated pad can be carefully used on the vitreous enamel.
  2. Use only products recommended by the Vitreous Enamel Assoc. these products carry the Vitramel label. Most stove companies will sell their our own brand enamel cleaner.
  3. Do not use abrasive pads or oven cleansers containing citric acid on enamelled surfaces. Ensure that the cleanser manufacturer’s instructions are adhered to.

Paint for refreshing your stove can bought in either tin (for brushing on) or aerosol form through your local stove dealer.
Preparing the Area

  • Brush down the area of cast iron to be sprayed using a Grade 1 Steel Wool ensuring that an even coat remains on the surface.
  • Apply the paint evenly over the surface to be painted, depending on the condition of the original paint it maybe required to coat 2 to 3 times, do not paint on thick coats and allow to dry between coats. Allow the paint to fully dry overnight. When firing the stove for the first time subsequent to applying the paint, open a window as the paint will give off a smell as it cures during the first firing.

Note: You only need to use a dry cloth on your matt black stove to remove any dust or dirt. Do not use any water on the matt black finish as this will cause it to rust.

To all our Customers

Ryan stoves under Level 5 Restrictions are open for:  Essential Spare Parts for Stoves and Boilers  to Facilitate Service calls & warranty calls for stoves & Boilers. Emergency Spare Parts Including:  Stove Door Seal  Adhesives  Glass  Stove essential cleaning and servicing products. If you are interested in getting a quote for a stove, we have set up an online Inquiry Form (below) where you can send us a picture of your fireplace and your house from the outside there-by reducing the amount of social contact.